Shipping Policy

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We dispatch on a weekly rhythm. Orders placed by Sunday 23:00 UK time leave our Bali studio in that week's Friday dispatch, five days after the cutoff. Orders placed after the cutoff join the following Friday. Boxes typically land with UK customers the midweek after dispatch. Custom-length tees follow the same rhythm, with no added wait.

UK orders ship free with 48-hour tracked delivery via Evri.

Cerana currently sells in the United Kingdom and Bali only. We do not ship elsewhere at the moment.

Orders in Bali are delivered free with standard island delivery.

Current dispatch and delivery dates are always shown on each product page and in your bag. For more answers, read the FAQ.