Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide information to the site owner.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a set period)
- First-party cookies (set by us)
- Third-party cookies (set by external providers)
2. How We Use Cookies
A. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Secure checkout
- Account login
- Shopping cart functionality
- Fraud prevention
- Security and performance
These cookies cannot be disabled as they are required for the operation of the website.
We also store one session-storage item, cerana_attribution, which records how you arrived at the site (for example a referring website or campaign link). It is kept only for the duration of your browser session and is used solely to attribute your order.
If you sign in to your account, we store one local-storage item, cerana-session, which holds your login session reference. It keeps you signed in for up to 30 days and is removed when you sign out.
Provider examples: Shopify
B. Analytics Cookies
These cookies help us understand how visitors interact with our website. This allows us to improve performance and user experience.
We use:
Google Analytics (GA4)
- Tracks page views and user interactions
- Provides anonymised usage data
- Uses Google Consent Mode where applicable
Data collected may include:
- Device type
- Browser type
- Pages visited
- Time spent on site
- Referring source
You can disable analytics cookies through our Cookie Settings.
C. Marketing Cookies
These cookies help us measure and improve our advertising and marketing effectiveness.
We use:
Meta (Facebook/Instagram) Pixel
- Tracks conversions
- Measures advertising performance
- Enables remarketing campaigns
Klaviyo
- Tracks email signups
- Tracks email campaign engagement
- Personalises marketing communications
Klarna
- May use cookies to support marketing attribution and payment services
Marketing cookies are only activated once you provide consent.
3. Managing Your Cookie Preferences
You can manage or withdraw your consent at any time by clicking "Cookie Settings" in the footer of our website.
You may also configure your browser to block or delete cookies. Please note that disabling essential cookies may impact website functionality.
4. Data Sharing and Third Parties
Some cookies are placed by third-party providers who process data in accordance with their own privacy policies:
- Google: https://policies.google.com/privacy
- Meta: https://www.facebook.com/privacy/policy/
- Klaviyo: https://www.klaviyo.com/legal/privacy
- Klarna: https://www.klarna.com/uk/privacy-policy/
We encourage you to review their policies for further information.
5. Data Retention
Cookies are retained for varying periods depending on their purpose. Some cookies expire when you close your browser, while others may remain for a defined period unless deleted.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements or how we use cookies.
Please check this page periodically for updates.
7. Contact Us
If you have any questions about our use of cookies, please contact:
Cerana
Bee Motion Clothing Limited
136 Hall Street
Stockport
England
SK1 4HE
Email: info@cerana.co.uk